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Understanding Conflict - Video 4
Who Benefits From This Training

Provides graduating students with essential skills for leadership development and effective business communication.

Equips professionals with core soft skills to manage teams with confidence, empathy, and practical experience.
Overview

Differences in background, perspective, and working styles can result in misunderstandings when they are not managed effectively. Clear communication and mutual respect play a critical role in preventing these challenges from escalating.

About The Course

This learning journey guides participants through four topics and concludes with self-reflection and an exit survey. The experience follows a linear structure, with learners progressing step by step through each activity. Full engagement with every activity is recommended to achieve the intended learning outcomes.

Each topic is designed to take approximately three minutes to complete. Actual completion time may vary depending on how much learners choose to refine their open-ended responses.

Learning objectives:

Diversity introduces varied perspectives that can give rise to conflict. This scenario focuses on practical techniques to identify underlying causes, develop a well-rounded understanding of the situation, and prepare an effective approach to resolution.

  • Develop effective listening skills.
  • Recognize the impact of stereotyping and the importance of awareness.
  • Identify inappropriate or unproductive behavior.
  • Practice skills that support trust and relationship building.
  • Apply proven techniques for managing and resolving conflict.
Languages:

English

Duration:

15 minutes

Device/Platform:

VR

Media Type:

3D

Tags:

Soft Skills, Training, VR

Content Creator:

Next World