Apply conflict resolution skills to address tension constructively, support open dialogue, and guide the team toward restored cooperation. The focus remains on rebuilding trust, clarifying expectations, and aligning all participants around a common goal.
This learning journey guides participants through four structured topics, followed by self-reflection and an exit survey. The experience is linear, with learners progressing step by step through each activity. Full engagement with all activities is recommended to achieve the intended learning outcomes.
Each topic is designed to take approximately three minutes to complete. Completion time may vary depending on the level of detail learners choose to apply when refining their open-ended responses.
Learning objectives:
Diversity extends beyond representation and focuses on creating an environment where all individuals feel welcome and respected. This scenario examines practical techniques for resolving conflict by coaching a manager to take effective action.
- Understand how a leader’s behavior can enable or perpetuate inappropriate conduct.
- Build skills to support others in identifying and addressing the root causes of conflict.
- Practice coaching leaders to model appropriate behavior and lead by example.
English
15 minutes
VR
3D
Soft Skills, Training, VR
Next World