Technical Specification
Begin with a brief overview of the course structure and interactive online exercises.
Practice exercises and examples to evaluate your current listening abilities and identify areas for growth.
Explore the challenges of active listening, how to cultivate a focused listening mindset, and techniques to avoid interrupting.
Learn key behaviors for impactful listening, including nonverbal cues and ways to make others feel heard.
Overview
Enhance your professional relationships by mastering active listening skills tailored for workplace interactions. This course combines insightful lessons with online practice exercises, enabling you to communicate more effectively, build trust, and connect meaningfully with colleagues and clients.
About The Course
Develop powerful active listening skills that enhance communication, build trust, and strengthen professional relationships. This course covers essential techniques, from recalling details and understanding subtle cues to mastering body language and paraphrasing. Through online lessons and interactive exercises, you’ll practice effective listening behaviors, receive feedback, and learn to create meaningful connections by making others feel truly heard.
What's included in this course:
- 20 online lessons
- Listening practice
- Access to the practice exercises
- Assessment in the exercises
- CPD Accredited
- Digital certificate
Languages:
English
Duration:
1.5 hours of learning
Device/Platform:
Browser-based, VR
Product Format:
SaaS
Media Type:
Video, 3D, Text
Tags:
Online, Soft Skills, Training
Customization Available:
No
Content Creator:
VirtualSpeech